︎

︎︎︎Terms and Conditions
︎︎︎Privacy Policy
︎︎︎Returns & Refunds Policy

Last Updated: 13.11.2025




︎︎︎Terms and Conditions

Welcome to hannahkansy.com, operated by Hannah Kansy (“we”, “us”, “our”). By accessing or purchasing from our website, you agree to these Terms and Conditions.

1. General Information
Business owner: Hannah Kansy
Email: hello@hannahkansy.com
VAT ID: NL004568860B88
Website: www.hannahkansy.com

2. Use of the Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others.
Do not use this website to distribute viruses, spam, or other harmful content.

3. Products and Orders
All products and artworks are subject to availability.
Prices are shown in euros (€) and include VAT unless otherwise noted.
We reserve the right to modify or discontinue products at any time.

By placing an order, you confirm that:

– You are legally capable of entering into a binding contract.

– The information you provide is accurate and complete.


We may refuse any order if fraud or misuse is suspected.

4. Payment
Payments are handled securely via trusted third-party providers.
VAT will be added at checkout where applicable, in accordance with EU and Dutch tax laws.
Your payment data is processed safely and never stored on our servers.

5. Shipping and Delivery
Orders are processed and shipped promptly.
Delivery times vary by location and shipping method.
We are not responsible for delays caused by postal services or customs.

6. Returns and Refunds
If you are not satisfied, please contact us within 14 days of delivery.
Items must be returned unused and in their original packaging.
Custom-made or digital items may not be eligible for return.

Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

7. Intellectual Property
All images, artworks, text, and designs on this website belong to Hannah Kansy unless otherwise stated.
Do not reproduce or distribute without permission.

8. Limitation of Liability
We make every effort to keep the site accurate and up to date, but we cannot guarantee uninterrupted access or error-free operation.
We are not liable for any damages resulting from use of the website or products purchased.

9. Privacy
Please refer to our Privacy Policy for details on how we handle personal information.

10. Changes to These Terms
We may update these Terms at any time.
Updates will appear on this page with an updated date.

11. Governing Law
These Terms are governed by the laws of The Netherlands.
Any disputes will be handled by the courts of The Netherlands.


© [2025] Hannah Kansy. All rights reserved.



︎︎︎Privacy Policy
Last updated: [13.11.2025]

Your privacy is important to us. This policy explains how Hannah Kansy collects, uses, and protects your personal data.

1. Information We Collect

– Personal details: name, email, address, phone number.

– Payment data: securely processed by third-party payment providers.

– Order info: products purchased, totals, order history.

– Analytics data: IP address, browser type, and pages visited (via cookies).

2. How We Use Your Information
We use your data to:

– Process and fulfill orders.

– Communicate about orders or inquiries.

– Improve our website and services.

– Meet legal and tax obligations.


We never sell or trade your data.

3. Sharing Information
We share data only with:

– Payment providers (PayPal).

– Shipping companies.

– Website and analytics services (Cargo, Google Analytics).


All third-party providers handle your data securely.

4. Cookies
We use cookies to enhance browsing and shopping experience.
You can disable cookies in your browser, but some site functions may not work properly.

5. Data Retention
We keep your data only as long as needed for the purposes listed above or required by law.

6. Your Rights
You may:

– Access, correct, or delete your data.

– Withdraw consent.

– Request a copy of your data.

– File a complaint with a data protection authority.


Contact us at hello@hannahkansy.com to exercise these rights.

7. Security
We use reasonable safeguards to protect your information.
However, no online system is completely secure.

8. Changes to This Policy
We may update this Privacy Policy periodically.
Revisions will appear on this page with an updated date.

9. Contact
Hannah Kansy
hello@hannahkansy.com
VAT ID: NL004568860B88
www.hannahkansy.com



︎︎︎Returns & Refunds Policy
Last updated: [13.11.2025]

We want you to love your purchase. If you’re not happy, here’s how we handle returns and refunds.

1. Eligibility
You may request a return within 14 days of receiving your order.
To qualify:

– The item must be unused and in original condition.

– Include proof of purchase.

– Contact us before returning anything.


hello@hannahkansy.com

2. Non-Returnable Items

– Custom or personalized items.

– Digital downloads or commissioned work.

– Gift cards.

3. Return Process

1. Email us with your order number and reason.

2. We’ll send you the return instructions.

3. Ship the item back safely.

4. You pay for return shipping unless the product is defective or incorrect.

4. Refunds
Once we receive and approve your return, refunds will be issued to your original payment method within 5–10 business days.
Bank processing times may vary.

5. Damaged or Defective Items
If your order arrives damaged or faulty, email us within 7 days with photos.
We’ll offer a replacement or full refund.

6. Exchanges
We don’t offer exchanges. Please return your item and place a new order if you’d like something else.

7. Contact
Hannah Kansy
hello@hannahkansy.com
www.hannahkansy.com